Privacy Policy

Last updated: 21 July 2026

1. About this policy

Helical Scientific provides scientific manuscript development, publication strategy, grant support and research consulting services.

This Privacy Policy explains how Helical Scientific (“we”, “us” or “our”) collects, uses, stores and protects personal information when you visit our website, contact us or engage our services.

For questions about this policy or our use of personal information, contact:

Email: info@helicalscientific.com
Website: https://helicalscientific.com

2. Information we collect

We may collect the following information:

Information you provide

This may include:

  • Your name, professional title and institutional affiliation.
  • Your email address, telephone number and other contact details.
  • Information included in an enquiry or consultation request.
  • Details about your manuscript, grant proposal, research project or scientific question.
  • Documents and files that you choose to provide.
  • Correspondence, meeting information and feedback.
  • Contractual, billing and payment information where you become a client.
Information collected automatically

When you visit the website, limited technical information may be collected, including:

  • Internet Protocol address.
  • Browser and device type.
  • Pages visited and time spent on the website.
  • Referral source.
  • Cookie and consent preferences.
  • Website security and diagnostic information.

Optional analytics information is collected only where enabled and where any required consent has been provided.

3. How we use your information

We may use personal information to:

  • Respond to enquiries and consultation requests.
  • Assess whether and how we can support a proposed project.
  • Prepare proposals, quotations and service agreements.
  • Deliver and manage agreed scientific consulting services.
  • Communicate with clients about projects and deliverables.
  • Process invoices and maintain business records.
  • Operate, secure and improve the website.
  • Comply with legal, regulatory and professional obligations.
  • Establish, exercise or defend legal claims.
  • Send relevant service updates or professional communications where permitted.

We do not sell personal information.

4. Lawful bases for processing

Where applicable data-protection law requires a lawful basis, we may rely on:

  • Steps before entering a contract: to respond to an enquiry, discuss requirements and prepare a quotation.
  • Contract: to provide and manage services that you have requested.
  • Legitimate interests: to operate and secure our website, manage professional relationships and develop our services.
  • Legal obligations: to maintain records or comply with applicable laws.
  • Consent: for optional cookies, analytics or marketing where consent is required.

Where processing is based on consent, you may withdraw that consent at any time.

5. Scientific documents and confidential information

Manuscripts, proposals, research plans, results and other project materials submitted to Helical Scientific are treated as confidential and accessed only where necessary to assess or deliver the requested services.

Please do not submit identifiable patient information, research-participant information, genetic information or other sensitive personal data through the website or ordinary email unless this has been discussed with us and an appropriate secure transfer arrangement has been agreed.

Confidentiality obligations relating to individual projects may also be addressed in a separate service agreement or nondisclosure agreement.

6. Cookies

The website may use:

  • Essential cookies required for security, functionality and saving privacy preferences.
  • Optional analytics cookies that help us understand how visitors use the website.
  • Third-party cookies where external services or embedded content are used.

Where required, optional cookies will only be activated after you provide consent. You can review or change your choices through the cookie-preference control displayed on the website.

7. Sharing information

We may share limited information with trusted service providers where necessary, including providers of:

  • Website hosting and security.
  • Email, cloud storage and document-management services.
  • Scheduling and online meeting services.
  • Analytics and cookie-management tools.
  • Payment, accounting and administrative services.
  • Professional legal, financial or technical advice.

Service providers may only use the information for the purpose for which it was shared and are expected to protect it appropriately.

We may also disclose information where required by law or where reasonably necessary to protect legal rights, prevent fraud or address security concerns.

Project materials will not be shared with external scientific collaborators or subcontractors without an appropriate basis and confidentiality protection.

8. International transfers

Because Helical Scientific works internationally and may use international technology providers, personal information may be processed in countries other than the country in which it was collected.

Where applicable law requires additional protection for an international transfer, we will take appropriate steps, such as using an approved adequacy mechanism or recognised contractual safeguards.

9. How long we retain information

We retain personal information only for as long as reasonably necessary for the relevant purpose.

As a general guide:

  • Enquiries that do not lead to an engagement may be retained for up to 12 months after the last communication.
  • Active project information is retained for the duration of the engagement.
  • Project files will normally be retained for up to 12 months after completion unless a different period is agreed or continued retention is legally necessary.
  • Contracts, invoices and essential business records may be retained for up to six years or for any longer period required by applicable law.
  • Cookie and analytics information is retained according to the settings of the relevant service provider.

Information may be deleted earlier where appropriate or retained longer where required for legal, contractual or dispute-resolution purposes.

10. Information security

We use reasonable organisational and technical measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

However, no method of online transmission or electronic storage can be guaranteed to be completely secure. Please contact us before sending particularly sensitive or confidential information so that an appropriate transfer method can be arranged.

11. Your rights

Depending on your location and the applicable law, you may have the right to:

  • Request access to personal information held about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your information.
  • Request restriction of processing.
  • Object to certain uses of your information.
  • Request transfer of information in a portable format.
  • Withdraw consent where processing is based on consent.
  • Submit a complaint to an applicable data-protection authority.

You may object at any time to the use of your information for direct marketing. You may also object to processing based on legitimate interests, subject to applicable legal exceptions.

To exercise a privacy right, email info@helicalscientific.com. We may request information necessary to verify your identity.

12. Automated decision-making

We do not use personal information to make solely automated decisions that produce legal or similarly significant effects.

13. Third-party websites

The website may link to external websites, including LinkedIn. Helical Scientific is not responsible for the privacy practices or content of third-party websites. Please review their privacy policies before providing information.

14. Children’s information

Our website and services are intended for adult researchers, professionals and organisations. We do not knowingly collect personal information from children.

15. Changes to this policy

We may update this Privacy Policy when our services, website tools or legal obligations change. The latest version will be published on this page with an updated revision date.

16. Contact us

For privacy questions, requests or concerns, contact:

Helical Scientific
Email: info@helicalscientific.com
Website: https://helicalscientific.com